USAA - Do they support Service Dogs? | Scottsdale Real Estate

US Army Sgt. Kendra Coleman and Smokey

USAA – Do they support Service Dogs? 

In a word – No!

Scottsdale real estate research has found several patients mentioned that USAA Insurance (must be military to initially join) would not accept them because of their service dog. I always heard good testimonials about USAA and this did not make since to me. I elected to study this and begin by moving my auto, home, etc. insurance over to USAA and found this to be true to a degree. As I have a registered service dog that is a German Shepherd it placed me in the same category, and in the process it was determined I could not qualify because of the breed of the dog.

Some of the dogs on the list are Rottweilers, German Shepherds, Doberman Pinschers, and Pit Bulls.
The service dog that seemed to fit this category that came to my attention was the German Shepherd. It’s a popular breed that is used disabled veterans help those in need, and they are trained for various services; example, sight guide dog, medical, wheel chair assistance, and diabetic dogs that qualifies as medical. Incredibly they alert their handler when their sugar is moving into the danger zone levels so the handler can take appropriate action before losing consciousness.  It amazes me that these dogs can be trained to identify when their handler’s blood sugar falls into the danger zone. Getting back on topic.
“U.S. Army Sgt. Kendra Coleman with her service dog, Smokey James. “It’s important for people to know that I’d do it again to keep America safe from terrorists. She intends to study at Texas A&M and help other amputees with their rehab, so they can get back on their feet and back to full speed like she did”
When I specifically explained that I had a certified and registered service dog USAA advised that it didn’t matter that it was their policy not to insure any dog, service or otherwise that was categorized as high risk.
How is it that a company such as USAA Insurance that professes to be sensitive to the military denies home insurance to those that have these breed of dogs that service wounded warriors. The service animal has received extensive training, are tested and certified within their disciplines to include interfacing with people and other animals in all kinds of situations.
Other insurance carriers such as State Farm does not discriminate in this manner. To be fair they did offer (USAA) to help get coverage with another carrier that they would manage. It was very expensive.
QUESTION: Can USAA really call themselves sensitive to the military when they discriminate against the wounded warrior that need a service dog to lead as normal a life as possible.


Article:  USAA – Do they support Service Dogs?  | Scottsdale Real Estate
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USAA – Do they support Service Dogs? | Scottsdale Real Estate